DroneQ Robotics B.V.
Hofplein 20
Rotterdam (ZH), The Netherlands
Email: info@droneq.nl
CoC registration: 84097434

GENERAL TERMS & CONDITIONS

1. DEFINITIONS
In these general terms and conditions, the following terms are used with the meanings mentioned in addition, unless otherwise indicated.
Date of change : 01-01-2025
Contractor : DroneQ Robotics B.V., hereinafter also referred to as “DroneQ”
Client : the Contractor’s counterparty
Assignment : the work to be determined in mutual consultation between the Client and DroneQ or software and/or hardware deliveries that must be delivered by the DroneQ and the conditions under which this must be done.

2. GENERAL
1. The general terms and conditions apply to all offers, quotations, activities, assignments and agreements between DroneQ and the Client(s), to which DroneQ has declared these terms and conditions applicable, insofar as these terms and conditions have not been deviated from in writing.
2. These terms and conditions also apply to assignments with DroneQ, in which third parties are involved.
3. If one or more of the provisions of these general terms and conditions lapse, the other provisions of these general terms and conditions will continue to apply. In that case, the parties will consult to agree on replacement provisions, approximating the purpose and purport of the original provision as far as possible.

3. QUOTATIONS
1. Quotations from DroneQ are based on the information provided by the Client.
2. The Client guarantees that it has provided all information essential to the design, execution and completion of the assignment to the best of its knowledge.
3. The quotations made by DroneQ are without obligation and valid for 30 days, unless otherwise indicated in the quotation.
4. DroneQ is only bound by the quotations if their acceptance is confirmed in writing by the other party within 30 days, unless otherwise indicated. The prices in the quotations mentioned are exclusive of VAT, other government levies and other costs incurred for the assignment, such as shipping and administration costs, unless otherwise indicated.
5. If the acceptance (on minor points) deviates from the offer included in the offer, DroneQ is not bound by it. In that case, the assignment will not be concluded in accordance with this deviating acceptance, unless DroneQ indicates otherwise.
6. A composite quotation does not oblige DroneQ to perform part of the assignment at a corresponding part of the quoted price.

4. PROVISION OF INFORMATION AND COOPERATION
The Client will provide DroneQ with all documents, information and contacts, approvals that are necessary for the proper execution of the assignment in a timely manner.

5. EXECUTION OF THE ASSIGNMENT
1. DroneQ carries out the work in the context of the assignment, to the best of its knowledge, expertise and ability.
2. Insofar as is necessary for the proper execution of the assignment, DroneQ has the right to have (parts of) the work carried out by third parties. He will only do this with the prior consent of the Client and will do his utmost to achieve the agreed obligations and quality.
3. DroneQ accepts no liability for the work performed by third parties, insofar as they have entered into an agreement with the Client themselves.
4. DroneQ is not liable for damage caused by the fact that it has relied on incorrect and/or incomplete data or information provided by the Client, unless the inaccuracy or incompleteness of the data or information should have been known to it.
5. If it has been agreed that the assignment will be carried out in phases, DroneQ may suspend the execution of those parts that belong to a subsequent phase until the Client has approved the results of the preceding phase in writing.
6. If work is carried out for the assignment by DroneQ or third parties engaged by DroneQ at the location of the Client or a location designated by the Client, the Client will provide the facilities reasonably desired by those employees free of charge and will provide undisturbed access to the location.

6. CHANGE OF ASSIGNMENT
1. The Client accepts that the time schedule of the assignment may be affected if the parties decide in the interim to change the approach, working method or scope of the assignment and the resulting activities.
2. If the Client makes interim changes to the execution of the assignment, DroneQ will make the necessary adjustments on behalf of the Client. If this leads to additional work, he will charge the Client for this in addition to the existing assignment. DroneQ may charge the Client for the additional costs for changing the assignment.
3. By way of derogation from paragraph 1. DroneQ will not charge any additional costs if the change or addition to the assignment is the result of circumstances that can be attributed to DroneQ.

7. CONTRACT DURATION, EXECUTION PERIOD
1. The parties enter into the assignment for an indefinite period of time, unless otherwise stated in the quotation in writing.
2. If a deadline has been agreed within the term of the assignment for the completion of certain activities, this is not a strict deadline. If the execution period is exceeded, the client must therefore give DroneQ written notice of default.
3. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

8. RATES
1. If the parties have not agreed otherwise in writing, DroneQ will set its rate according to its hourly rate or a project rate.
2. DroneQ’s rate includes the costs of secretarial work and telephone costs. He declares any travel and accommodation costs as indicated in the quotation.
3. Working hours: Standard working hours are 8 hours, between 07:00 and 17:00, Monday to Friday. Hours outside of this are overtime: Monday 17:00 to Friday 17:00 at 130%, Friday 17:00 to Saturday 17:00 at 150%, Saturday 17:00 to Monday 07:00 and national holidays at 200%.
4. For all quotations, DroneQ will only charge for the time actually spent and in the event of an imminent exceedance of more than 5% of the quoted amount, it will invoice after consultation with the Client.
5. Prices of software provided, and Maintenance and Support are specified in the quotation.
6. Amounts are exclusive of VAT.
7. If DroneQ agrees on an hourly rate with the Client, DroneQ is nevertheless entitled to increase this rate without the Client being entitled to dissolve the agreement for that reason, if the increase in the price arises from a power or obligation pursuant to the law or regulations or is caused by an increase in the price of raw materials, wages, et cetera, or on other grounds that were not reasonably foreseeable for DroneQ at the time the agreement was entered into.
8. DroneQ may – without prior written notice – increase the agreed rate as of 1 January of each calendar year by a maximum of the percentage of inflation (CPI) provided by CBS for the previous year.
9. In the event of a price increase outside of inflation, DroneQ may also raise prices. The Client may cancel the assignment in the event of an increase of more than 10%. He may not do so if the increase results from the law.
10. DroneQ will inform the Client in writing of its plans to increase the rate, including the amount and the effective date thereof, at least four weeks before the effective date.
11. If the Client does not agree with the increase planned by DroneQ of more than the maximum percentage of inflation (CPI) provided by CBS for the previous year, it can cancel the assignment in writing within two weeks of its notification as of the effective date of the increase as stated in DroneQ’s notification.
12. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

9. PAYMENT TERMS
1. Payment must be made within two weeks (14 days) of the invoice date, unless otherwise agreed. DroneQ reserves the right to change the payment conditions in the interim and to file this with the Chamber of Commerce.
2. In the event of renewals of maintenance and support contracts for supplied software and/or hardware, payment of the costs due must be made before the expiry of the renewal effective date.
3. For Cloud services and cloud-based solutions, payment of the costs due must be made before the commencement date and/or commencement date of the cloud services and/or cloud-based solutions.
4. After the due date, the Client is in default by operation of law and DroneQ has the right to charge the then applicable commercial interest plus 5% interest. DroneQ calculates the interest on the amount to be paid monthly from the moment that the Client is in default until the amount has been paid in full.
5. DroneQ has the right to have the payments made by the Client used in the first place to reduce the costs, then to reduce the outstanding interest and finally to reduce the principal sum and the accrued interest. DroneQ may, without being in default, refuse an offer to pay if the Client designates a different order for the allocation of the payment. DroneQ may refuse full repayment of the principal sum if the outstanding and accrued interest and collection costs are not also paid.
6. In the event of liquidation, bankruptcy, attachment or suspension of payment of the Client, DroneQ’s claims against the Client are immediately due and payable.
7. In the event of non-compliance with the obligations by the Client, all costs, both judicial and extrajudicial, incurred to achieve full payment will be borne by the Client.
8. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

10. RETENTION OF OWNERSHIP
1. All items delivered by DroneQ, such as designs, sketches, drawings, films, software and (electronic) files, remain the property of DroneQ until the Client has fulfilled all its obligations.The Client is not authorised to pledge or encumber the goods covered by the retention of title in any other way.
2. If third parties seize the goods delivered subject to retention of title or wish to establish or assert rights to them, the Client must inform DroneQ of this as soon as can be expected of him.
3. The Client is obliged to insure the goods delivered under retention of title and to keep them insured against fire, explosion, water damage and theft and to make the policy of this insurance available for inspection at the first request of DroneQ.
4. The goods supplied by DroneQ, which according to paragraph 1. provisions of this article are subject to retention of title may only be resold in the normal course of business but may never be used as a means of payment.
5. If DroneQ wants to exercise its property rights referred to in this article, the Client hereby gives an unconditional and irrevocable permission to DroneQ – or third parties to be designated by it – to enter all locations where DroneQ’s property is located and to take back these items.
6. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

11. INVESTIGATIONS, COMPLAINTS AND COMPLAINTS
1. The Client must report complaints about the work performed to DroneQ in writing within two months of the invoice date and no later than three months after completion of the work in question. The notice of default must contain a description of the shortcoming that is as detailed as possible, so that DroneQ can respond adequately.
2. If a complaint is justified, DroneQ will still perform the work as agreed, unless this has become demonstrably pointless. The Client must make the latter known in writing.
3. If it is no longer possible or useful to perform the agreed work, DroneQ is liable, within the limits of Article 15.
4. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

12. TERMINATION
1. If the agreement is terminated prematurely by DroneQ, DroneQ will, in consultation with the Client, arrange for the transfer of work to be performed to third parties designated by the Client. This is unless the termination is attributable to the Client. If the transfer of the work entails additional costs for DroneQ, these will be charged to the Client. The Client is obliged to pay these costs within the aforementioned period, unless DroneQ indicates otherwise.
2. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

13. SUSPENSION AND TERMINATION
1. DroneQ is entitled to suspend the fulfilment of the obligations or to dissolve the agreement if the Client does not fulfil the obligations under the agreement, does not do so fully or does not do so in a timely manner, circumstances that have become known to DroneQ after the conclusion of the agreement give good reason to fear that the Client will not fulfil the obligations, if the Client has been requested to provide security for the payment of his obligations when concluding the agreement obligations arising from the agreement and this certainty is not present or is insufficient or if, due to the delay on the part of the Client, DroneQ can no longer be required to comply with the agreement under the originally agreed conditions.
2. Furthermore, DroneQ is entitled to dissolve the agreement if circumstances arise that are of such a nature that compliance with the agreement is impossible or if other circumstances arise that are of such a nature that DroneQ cannot reasonably be expected to maintain the agreement unchanged. If the agreement is dissolved, DroneQ’s claims against the Client are immediately due and payable. If DroneQ suspends the fulfilment of the obligations, it retains its claims under the law and agreement.
3. If DroneQ proceeds to suspend or dissolve, the damage and costs incurred in any way as a result will be dealt with in accordance with normal damage rules of the Dutch Civil Code.
4. If the dissolution is attributable to the Client, DroneQ is entitled to compensation for the damage, including the costs incurred directly and indirectly as a result.
5. If the Client fails to fulfil its obligations arising from the agreement and this non-performance justifies dissolution, DroneQ is entitled to terminate the agreement immediately and with immediate effect without any obligation on its part to pay any compensation or indemnification, while the Client is obliged to pay compensation or indemnification on account of breach of contract.
6. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

14. RETURN OF ITEMS MADE AVAILABLE
1. If DroneQ has made items available to the Client during the execution of the assignment, the Client must return the delivered goods in its original state, free of defects and in full within 14 days at DroneQ’s first written request. If the Client fails to comply with this obligation, all costs arising from this will be borne by the Client.
2. If the Client, after receiving a reminder, still remains in default, DroneQ may recover the resulting damage and costs, including the costs of replacement, from him.

15. LIABILITY
1. DroneQ has a best-efforts obligation for accepted assignments. If DroneQ is liable, this liability is limited to what is regulated in this provision.
2. DroneQ is not liable for damage, of whatever nature, caused by DroneQ relying on incorrect and/or incomplete data or information provided by or on behalf of the Client.
3. DroneQ is only liable for direct damage. Direct damage is exclusively understood to mean the reasonable costs to determine the cause and extent of the damage, insofar as the determination relates to damage within the meaning of these terms and conditions, any reasonable costs incurred to ensure that DroneQ’s defective performance complies with the agreement, insofar as these can be attributed to DroneQ and reasonable costs, to prevent or limit damage, insofar as the Client demonstrates that these costs have led to the limitation of direct damage as referred to in these general terms and conditions. DroneQ is never liable for indirect damage, including, but not limited to, consequential damage, lost profit, lost savings and damage due to business interruption.
4. If DroneQ is liable for direct damage, this liability is limited to a maximum of the invoice amount and in any case the amount of the payment to be provided by DroneQ’s insurer in the case in question.
5. The limitations of liability referred to in this article do not apply if the damage is due to intent or gross negligence on the part of the DroneQ or its managers.
6. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client. DroneQ is in no way liable for changes that the software and/or hardware suppliers make in relation to their products and/or services, including but not limited to user conditions, license conditions, End-of-Life (EOL)/End-of-Sales, End-of-Support, support conditions, et cetera.

16. INDEMNIFICATIONS
The Client indemnifies DroneQ against claims from third parties who suffer damage in connection with the execution of the agreement and the cause of which is attributable to others than DroneQ. If DroneQ is sued by third parties on this basis, the Client is obliged to assist DroneQ both in and out of court and to immediately do everything that may be expected of it in that case. If the Client fails to take adequate measures, DroneQ is entitled, without notice of default, to do so itself. All costs and damage on the part of DroneQ and third parties arising as a result are entirely at the expense and risk of the Client.

17. FORCE MAJEURE – GENERAL
1. Parties do not have to fulfil their obligation if they are hindered by circumstances that are not attributable to fault, and – according to the law – also not if a legal act or generally accepted views is not at their expense or risk.
2. Force majeure is understood to mean – in addition to what is understood below in the law and case law – all external causes, foreseen or unforeseen, over which the Contractor cannot reasonably exert any influence, but as a result of which it is unable to fulfil its obligations. Strikes in the contractor’s company, illness and/or incapacity for work are also included.
3. DroneQ also has the right to invoke force majeure if the circumstances that prevent (further) performance occur after it should have fulfilled its obligations.
4. Parties can postpone their obligations during the situation of force majeure. The provisions of the preceding sentence shall not apply to payment obligations. If the situation of force majeure lasts longer than two months, all parties may dissolve without obligation to compensate the other party.
5. If DroneQ has already partially fulfilled its obligations at the time of force majeure or will be able to fulfil them, it may declare this part. The client then pays this invoice as if it were a separate assignment.

18. OFFSHORE AND FOREIGN CLAUSE
In addition to the General Terms and Conditions of DroneQ Robotics BV, the following clause(s) also apply and prevail over the General Terms and Conditions for work Offshore and outside the Netherlands:
1. If relevant, the Client will ensure timely access to the relevant buildings and sites, workplaces, quays, ships, factories, Offshore installations, etc., as well as the timely availability of the necessary resources and permissions for the execution of the work.
2. The Client shall, if relevant, ensure that the inspection object is not obstructed so that the work can be carried out without interruptions. If this is not the case and the work or parts of the work have to be continued at a later date, this may be a reason to charge extra costs.
3. For the work, the most recent version of the relevant DroneQ Operations Manual will be followed. Additional agreements regarding DroneQ Operations must be agreed upon in writing by both parties. A copy can be requested from DroneQ.
4. Standard Offshore working hours are based on a 12-hour working day. During the day (24 hours), working hours can be used flexibly in such a way that a minimum of 8 hours of uninterrupted rest during a day (24 hours) is guaranteed, and the 12 hours of working time per day are not exceeded. In consultation with the client, this can be expanded within acceptable limits of Intertek and the client.
5. Mobilization/Demobilization personnel: travel costs from an internationally established DroneQ location to work, mobilization, demobilization or embarkation location, hotel and meals if applicable, will be invoiced based on actual costs incurred + 5%.
6. Offshore Operations: Transport to and from work vessel/platform is arranged, provided and paid for by the customer. Offshore accommodation and meals are provided and paid for by the client.
7. Mobilization/Demobilization equipment: this includes travel/transport costs from door to door from an internationally established DroneQ location for the inspection equipment and building the inspection system on site and performing tests on site.
8. DroneQ reserves the right, before or during the project, to modify parts or the whole of the inspection system by adding parts or the whole of the inspection system with equal or better capabilities. The change will be carried out in close consultation with the customer.
9. Standby fee onshore or in port: in the event that active project activities are delayed by more than 5 days due to events beyond DroneQ’s control, such as Waiting on Weather (WoW), customer activities that hinder inspection operations, permits, et cetera, the customer has the right to place DroneQ personnel on standby and DroneQ charges a daily rate for personnel and equipment on site that charges 85% of the agreed daily rate. The first 5 days will be invoiced at 100% of the agreed daily rate. If longer delays are to be expected, DroneQ and the client can make other arrangements in mutual consultation. See also Force majeure.
10. Force majeure: if at any time DroneQ is delayed in the commencement or continuation of the progress of the project due to a cause beyond DroneQ’s control, DroneQ shall be entitled to full payment of the agreed daily rate and a fair extension of the Contract Time. Examples of causes beyond the control of the Intertek include, but are not limited to, the following: force majeure or of the public enemy, acts of the government in its sovereign or contractual capacity, cargo embargoes, travel restrictions and government advice, pandemic or epidemic measures, quarantine restrictions, unforeseen weather, or change in the state of the sea beyond the working limits, activities of customers that hinder or prevent the execution of DroneQ operations, strikes, adverse government measures, unavoidable accidents or circumstances, et cetera.

19. CONFIDENTIALITY
1. Both parties are obliged to keep confidential information that they have received for the assignment confidential. Information is considered confidential if this has been indicated by the other party or if this is apparent from the (type of) information.
2. If, according to a legal provision or a court decision, DroneQ must provide confidential information to third parties designated by law or the competent court and cannot invoke a right of non-disclosure recognized or permitted by law or by the competent court, it is not obliged to pay compensation or indemnification and the other party is not entitled to dissolve the assignment on the basis of the damage that has arisen as a result.

20. INTELLECTUAL PROPERTY AND COPYRIGHT
1. DroneQ reserves the rights and powers to which it is entitled under the Copyright Act and other intellectual laws and regulations. DroneQ has the right to use the knowledge gained on its side through the execution of an agreement for other purposes as well, insofar as no strictly confidential information of the Client is brought to the attention of third parties.
2. In the case of software and/or hardware deliveries, the then applicable terms and conditions of the relevant software and/or hardware supplier will prevail if and insofar as expressly accepted by Client.

21. DISPUTES
1. In the event of disputes arising from this agreement or from agreements building on it, the parties will initially try to resolve them with the help of mediation.
2. If it proves impossible to resolve such a dispute with the help of mediation, the dispute will be settled by the competent court in Rotterdam.

22. GOVERNING LAW
Dutch law applies to every assignment between DroneQ and the Client. This also applies if an obligation is performed in whole or in part abroad or if the Client lives or is established abroad.

23. CHANGES
These conditions have been filed with the Chamber of Commerce in Rotterdam. The most recently filed version or the version as it applied at the time the assignment was concluded is always the current version.

DOWNLOAD HSEE POLICY

SAFETY, HEALTH, ENVIRONMENT & ENERGY (HSEE) POLICY

DroneQ Robotics is fully aware of the influence of its activities in the field of HSEE and is constantly evaluating and if necessary improve whether these activities can be carried out in a safer, healthier and more sustainable way. DroneQ Robotics has incorporated the following in its daily operation:

1.1 ORGANIZATION CHART

GENERAL

• DroneQ Robotics uses a cloud based Operation Centre solution, compliant ISO 21384 for Unmanned System, for Risk Management, Quality Management, Safety and Incident Management and Operations, including logging of operations, requirements, pre-operation and post operation procedures, incident registration, equipment maintenance and human resource management.
• HSEE standards and guidelines are integrated in the various work, design and purchasing processes, daily operations and in the way DroneQ Robotics personnel think and act.
• Ambitious goals and standards for HSEE are defined to continuously improve our performance in these areas. Our business activities are accompanied by the use of raw materials and energy, emissions to water and air, and odour and noise emissions. At least the requirements, as set out in legislation and regulations, are met.
• DroneQ Robotics management takes into account sustainable development, in which raw materials and consumables, energy and water are dealt with efficiently. HSEE are an important starting point when operational decisions are taken, in purchase of equipment/services, and in the design of constructions/equipment.
• DroneQ Robotics make maximum efforts to protect the environment and environmental protection at all times. DroneQ Robotics will strive to recycle, re-use or redecorate products and materials. DroneQ Robotics will make maximum efforts to limit the printing of documents and to use environmentally relieving paper where possible, as well as limiting the use of water, energy and the production of waste.
• All employees and contractors are involved in activities and improvements in the field of HSEE.
• Care is taken to ensure a safe and healthy working environment for all employees, contractors, suppliers and visitors. It is also guaranteed that they are aware of our ambitions and expectations in the field of HSEE.
• To achieve the set objectives, management and executives donate the necessary time and resources available.

COMPLIANCE STATEMENT

DroneQ Robotics, its employees and/or (sub) contractors, shall:

• … at all times ensure the proper active security of its computer equipment and IT infrastructure, including but not limited to up-to-date antivirus, (personal) firewall, intrusion Prevention System, anti-malware, the most recent Patches and can use secure email communication and secure file sharing.

• … at all times refrain from engaging in activities that could harm the data protection, general interests and reputation of DroneQ Robotics and its partners and/or customers in any manner, and make maximum efforts to avoid loss of data from DroneQ and or its partners and/or customers. In this context, DroneQ Robotics will confirm itself with the codes of conduct, house rules, clothing regulations and other relevant rules of DroneQ Robotics and/or its partners and/or customers and strictly comply with them.

• … actively support, propagate and act on the protection of internationally proclaimed human rights. This includes but is not limited to basic human rights, social justice and cultural diversity. DroneQ Robotics will not take on activities such as discrimination in any form, child labour or forced employment.
• … refrain from any unethical behaviour, including extortion and bribery, and to prevent all forms of corruption. Any form of compensation, remuneration, donations or other benefits that may have any influence on decision-making or imaging of DroneQ Robotics and/or its partners and/or customers is strictly prohibited.

EMPLOYEES & CONTRACTORS

• Take responsibility for the safety and health of themselves and others. They wear at all times the required Pesonal Prtection Equipment and address their colleagues in unsafe behaviour .
• Analyse threats and risks, if possible improve working conditions and minimize the burden on the environment.
• Rapport and correct immediate hazards, incidents and accidents in the area of HSEE to their direct manager/team lead and to DroneQ Robotics Safety Officer.
• Take initiatives to improve the performances in terms of HSEE.
• Always keep in consideration the energy efficiency at their work.
• Actively participate in the preparation, planning and development of safety, health and environmental objectives of DroneQ Robotics.
• Follow the guidelines that are given in toolbox meetings and at other information moments.
• Comply with the regulations and are aware that sanctions can be imposed in the event of non-compliance.

MANAGEMENT

• Exhibit exemplary behaviour and give effect to the HSEE policy in the daily DroneQ Robotics operations.
• Take responsibility for the safety and health of their employees and contractors and strive for continuous improvement in terms of HSEE.
• Make guidelines and report on objectives, results and identified deficiencies in the area of HSEE.
• They provide information and facilitate dialogue within DroneQ Robotics about HSEE.

1.2 PERSONNEL SPECIFIC MEASURES

1.2.1 IM SAFE

The health of the ROV/drone team is very important and has a direct impact of ROV/drone Operations safety. This is emphasized in the requirement for medical examinations and medical certificates. ROV/drone team members who feel sick or are affected in their perception or reflexes by drugs, drugs or pharmaceuticals have previously contributed to accidents in manned aviation and this also poses a major danger to ROV Operations.

A ROV/drone team member will resign his duties when operating a ROV/drone system if he/she doubts whether he/she can perform his duties properly or if he/she has the impression that he/she is suffering from such fatigue that this can endanger the ROV/drone Operation. If a ROV/drone team member does not feel fit enough to fly before or during a ROV/drone Operation, he/she will inform the other ROV/drone team members and the planning department as soon as possible so that another ROV/drone team member can be assigned to the ROV/drone Operations.

Each ROV/drone team member must use the IM SAFE methodology to determine whether he/she is fit enough to perform his tasks.

Illness: Do I (or did I) have a disease or do I have symptoms of a disease that hinder me in carrying out my work?

Medication: Have I taken prescribed medications that affect my alertness or my ability to perform my tasks?

Stress: Am I under such psychological pressure, related to work or private life, that it affects my ability to work?

Alcohol: Did I consume alcohol or drugs within the last 12 hours prior to the ROV/drone Operations?

Fatigue: Do I experience any kind of fatigue that affects my ability to perform this ROV/drone Operations?

Eating: Have I eaten enough and a good condition?

DroneQ Robotics has a zero tolerance policy for the use of soft or hard drugs and after drinking such a quantity of alcohol: that a litre of exhaled air contains 90 μg or more. That more than 0.2 mg of alcohol is detected per millilitre of blood. When assigned to any project, DroneQ Robotics has a zero tolerance for consuming alcohol for the duration of the ROV/drone project.

1.2.1 Hours of Operation

ROV/drone Operations require the full concentration of all ROV/drone team members at all times. In order to maintain ROV/drone Operations at peak performance, ROV/drone pilots shall perform no more than a maximum of four continuous hours of dive/fly time. ROV/drone Operations shall then be terminated or ROV/drone pilots will be rotated. After a one hour break, the original ROV/drone Pilot can return for another four hour period of ROV/drone Operations.

ROV/drone Operations can be performed during the day or night, but each ROV/drone Pilot shall be given the opportunity to acquire at least eight hours of continuous sleep per day. Normal work hours for personnel engaged in ROV/drone Operations should not exceed twelve hours during any twenty-four hour period.

1.3 DOCUMENT MANAGEMENT

The HSEE policy is reviewed, approved and published by the Accountable Manager (policy owner) on yearly base. Social, safety- , health-, environmental organizational development may be reason for changes to the policy. A proper change management procedure will be followed.

DroneQ, its employees and/or (sub) contractors, hereinafter referred to as “DroneQ”, shall:

• … At all times ensure the proper active security of its computer equipment and IT infrastructure, including but not limited to up-to-date antivirus, (personal) firewall, intrusion Prevention System, anti-malware, the most recent Patches and can use secure email communication and secure file sharing.

• … At all times refrain from engaging in activities that could harm the data protection, general interests and reputation of DroneQ and its partners and/or customers in any manner, and make maximum efforts to avoid loss of data from DroneQ and or its partners and/or customers. In this context, DroneQ will confirm itself with the codes of conduct, house rules, clothing regulations and other relevant rules of DroneQ and/or its partners and/or customers and strictly comply with them.

• … Actively support, propagate and act on the protection of internationally proclaimed human rights. This includes but is not limited to basic human rights, social justice and cultural diversity. DroneQ will not take on activities such as discrimination in any form, child labor or forced employment.

• … Refrain from any unethical behavior, including extortion and bribery, and to prevent all forms of corruption. Any form of compensation, remuneration, donations or other benefits that may have any influence on decision-making or imaging of DroneQ and/or its partners and/or customers is strictly prohibited.

• … Make maximum efforts to protect the environment and environmental protection at all times. DroneQ will strive to recycle, re-use or redecorate products and materials. DroneQ will make maximum efforts to limit the printing of documents and to use environmentally relieving paper where possible, as well as limiting the use of water, energy and the production of waste.